The Guardian

Optus fined $12m after thousands could not call triple zero during 2023 outage

Optus fined $12m after thousands could not call triple zero during 2023 outage



Australian Communications and Media Authority says telco did not do welfare check on 369 people who tried to make a call while lines were downGet our breaking news email, free app or daily news podcastOptus has paid a $12m fine over its mobile network outage last year that resulted in more than 2,000 people being unable to make triple zero calls.One year ago on Friday, a routine software upgrade to Optus’s mobile network brought down the service for 14 hours across the country for the company’s 10 million customers.Sign up for Guardian Australia’s breaking news email Continue reading…



Source link : https://www.theguardian.com/business/2024/nov/08/optus-000-triple-zero-fine-2023-outage-acma

Author : Josh Taylor

Publish date : 2024-11-07 14:00:57

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