Volkswagen subsidiary to also pay £21.5m in compensation after FCA finds 110,000 people suffered detrimentBusiness live – latest updatesVolkswagen has been forced to pay customers £21.5m in compensation on top of a fine of £5.4m for failing to treat struggling customers fairly, including repossessing vehicles from people who had attempted suicide or were caring for sick relatives.The UK financial regulator, the Financial Conduct Authority (FCA), said 110,000 customers had suffered detriment because of the unfair actions of Volkswagen Financial Services (VWFS), which is wholly owned by the German carmaker. Continue reading…
Source link : https://www.theguardian.com/business/2024/oct/21/vw-volkswagen-compensation-fine-lender-fca-customers
Author : Jasper Jolly
Publish date : 2024-10-21 12:39:51
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VW lender fined £5.4m for mistreatment of struggling customers in UK
