Services minister says number of outstanding cases cut from 1.35m to 460,000. Follow the day’s news liveGet our morning and afternoon news emails, free app or daily news podcastMore on Bill Shorten’s announcement this morning:The data shared by Shorten’s office also includes notes that the average time it took for an operator to answer the phone at Centrelink during that three-week period in July was 26 minutes “depending on the day”.I know Australians are doing it tough and I’ve asked Services Australia to work hard to reduce its claim processing and call wait times. There’s more to do, particularly in processing complex claims, but we’re making significant inroads across the board. Continue reading…
Source link : https://www.theguardian.com/australia-news/live/2024/jul/30/australia-news-live-shorten-medicare-centrelink-labor-bonza-rex-airlines-liberal-albanese-dutton-liberal-aukus-university-sector
Author : Martin Farrer
Publish date : 2024-07-29 21:39:13
Copyright for syndicated content belongs to the linked Source.
Australia news live: Shorten says Medicare and Centrelink backlog slashed; PM says Rex ‘important’ as airline hits financial turbulence
